Recently I needed to have my Pump replaced on my well. I had researched different brands of pumps; prices and specifications. After realizing that I could not afford a professional to replace my pump; I began the process of pulling the pump myself. It is 150’ down, I used what I have used before: a come along and homemade clamps. I am 75 years old with back problems. Last time I pulled this pump was 10 years ago. I raised the pump about 7 feet in one day. My wife came out, as I sat; my back aching; contemplating the remaining 143’. She demanded I relinquish to a professional. I did NOT want to do that because I am then at their mercy! She was insistent! I reluctantly called several professionals; leaving messages. Dearman Pump was the first to call me back. They gave me a few quotes. I said I would “think about it”. I was ready to continue pulling on my own; however, I secretly wanted the job done. I pulled a couple more feet and then called Dearman back. They sent two workers with a truck. They are a busy company and some normal delay occurred; however, it was well worth the wait! Corey and Troy treated me and my somewhat selfish attitude with great patience and care. After they pulled the well I was given the option to either finish it myself or have them continue. I was also given an on the spot; out the door; quote. My previous research showed it to be lower than other quotes I had received! In my mind I was thinking they made a ‘mistake’. Don’t get me wrong; for me; it was still a hefty sum; but, these folks have to make a buck also, as they work hard! I accepted, thinking they would simply put on a new pump and set it back in. They not only did that; they went the extra mile by putting my previous amateur job to shame! They used conduit on all wires; made sure all wiring to the pump was double taped and all sensitive areas on the pipe had torque arrestors. They lacked a coupling and did not want to leave until they had the well up; running and proven. I told them I would do all that. They were not buying it! I then remembered a coupling I had in my shop! I went and got it and Troy and Corey made it work! They offered to clean up all the leftover ‘discards’; but I am a collector. In Short; I believe I got a very good price and even BETTER services then I have come to expect. I had some of my confidence in “professionals” restored by these very professional men. They were capable; courteous and professional. They put up with my sidewalk superintendent ignorance and laughed at my dumb jokes. If I need a professional in the future, I will call Dearman Pump FIRST!